Refund Policy

🌟 Glow Guarantee

We want you to love your glow. If something’s off, we’ll fix it—no questions, no stress.

Damaged or Defective Glow 💔

  • What’s covered: Products arriving damaged, broken, or faulty.

  • What to do: Email [support@website.com] within 7 days with photos of the issue.

  • We’ll: Send a replacement or refund you ASAP (your choice!).

Lost in Transit? We’ve Got You 🌍

  • Delivery delays: If your order is 30+ days late beyond our estimated timeframe, contact us.

  • We’ll: Reship or refund instantly (even if it’s stuck in customs limbo).

Lost/Stolen Packages 🚨

  • Confirmed delivery? We’ll share tracking details, but we can’t replace packages marked “delivered.”

  • Advice: Check with neighbors/carriers first—we’re here to help investigate!

Need Help?

Email [support@website.com] with:

  • Your order number 📦

  • Photos of the issue 📸

  • Preferred solution (replacement/refund)

Response time: 24 hours (we’re faster than a glitter spill!).

Why Trust Us?

  • 🐇 Leaping Bunny Certified (cruelty-free forever).

  • 🌱 100% Vegan formulas.

  • 📦 Carbon-Neutral Shipping.